Return & Refund Policy

Thank you for shopping with us! We value your satisfaction and aim to provide a smooth return and refund process. Please read our policy carefully:

Replacements are only applicable for damaged items.

Customers must request a replacement within 3 days of the delivery date.

A proper unboxing video showing the damage clearly from all sides is mandatory for replacement approval.

Once approved, the replacement process will be initiated and completed within 6-8 working days.

We currently do not accept returns unless the item is damaged.

Once approved, the return process will be initiated and completed within 5–6 working days.

Refunds will be initiated only in cases where a replacement is not possible or applicable.

Once the return is processed and approved, refunds will be issued within 5–6 working days to the original payment method.

Items must be unused and returned in their original packaging.

Please ensure the unboxing video is clear and starts before opening the package, without any cuts or edits.

For any return or replacement requests, please contact our support team with your order ID and the unboxing video.